Cancellation Policy – Sunshine Beauty Centre
At Sunshine Beauty Centre, we understand that plans can change. We aim to make cancellations simple and hassle-free.
❌ Order Cancellation
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Orders can be cancelled within 24 hours of placing the order or before it is shipped, whichever is earlier.
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Once the order is shipped, it cannot be cancelled.
⚡ How to Cancel
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To cancel your order, please contact us as soon as possible:
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Please mention your Order ID for faster processing.
💳 Refund for Cancelled Orders
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If your order is successfully cancelled, the refund will be processed within 48 hours .
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The amount will be refunded to your original payment method.
🚫 Non-Cancellable Orders
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Orders that have already been dispatched or delivered cannot be cancelled.
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Certain items (like opened or used products) may not be eligible for cancellation.
📦 Damaged or Wrong Product
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If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos for quick resolution.
We’re always here to help and ensure a smooth shopping experience with Sunshine Beauty Centre.
Returns, Cancellations & Refund Policy
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You can cancel your order within a few hours of placing it.
Once the order is processed or shipped, cancellation may not be possible. -
To request a return, please contact our support team with your order details.
Our team will guide you through the return process. -
Once your return is received and inspected, your refund will be processed within 5–7 working days.
The amount will be credited to your original payment method. -
Shipping charges are non-refundable unless the return is due to a damaged or incorrect product.
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If you receive a damaged or incorrect item, please contact us within 24–48 hours of delivery.
We will arrange a replacement or refund.